State Farm® Insurance Agent Heather Vina
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Gardner
February 22, 2024
5
out of
5
rating by Chris Gardner
"They answered the phone today an hour before they opened and helped with everything I needed. I was really happy about that. Great local business"
We responded:
"Thank you Chris, we are glad we could help. We appreciate your business. "
Berta Sidoti
March 31, 2023
5
out of
5
rating by Berta Sidoti
"Heather Vina and Erin Brown were amazing to work with. They were fast, friendly and efficient when it came time to open a claim."
We responded:
"Thank you for the wonderful review, Berta! Erin is a fantastic asset to our team and we’re happy to hear we were able to help you with your insurance needs."
Janine Melanson
January 14, 2023
5
out of
5
rating by Janine Melanson
"Helpful and efficient!"
We responded:
"Janine, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Neil Grossman
December 19, 2022
5
out of
5
rating by Neil Grossman
"I cannot say enough good things about Heather Vina and her team at State Farm! I will say that they saved the day for an important friend of mine and me. She had been unceremoniously dropped from her homeowners insurance from another company and was very upset due to just investing a lot of time and money in a big remodel of her home. Heather and her team were not only able to reinsure her, and did so with great competence and professionalism, but they responded so quickly to me, who was trying to help my friend, and made it a priority to take care of her. My friend told me they were fantastic to deal with and helped to reduce a very stressful situation. They were professional, but so beautifully human and really cared."
We responded:
"Thank you, Neil, for the insightful review! It makes our day hearing about how we were able to help wonderful customers with their insurance needs. We appreciate you letting us know about the positive experience working with our agency, and hope to keep serving their insurance needs for years to come!"
Chantele Leatherwood
October 12, 2022
5
out of
5
rating by Chantele Leatherwood
"Kayla is great! She answered all my questions, provided lots of important information and was so pleasant to work with. Thank you Kayla!"
We responded:
"Thanks for the kind words, Chantele! We’re happy to hear Kayla was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Steve Herr
September 23, 2022
5
out of
5
rating by Steve Herr
"She's great and so helpful!"
We responded:
"Thank you Steve!"
corey borghino
August 4, 2022
5
out of
5
rating by corey borghino
"This office has the best staff, willing and able to help with any insurance needs you may be looking for. Absolutely recommend this office."
We responded:
"We love seeing reviews like this, Corey! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Mary Keehn
July 27, 2022
5
out of
5
rating by Mary Keehn
"We all expect business professionals to know their area of expertise and Heather Viña of State Farm insurance is no exception. One of the big differences is she leads with community service! Not just a volunteer for a day but she rolls up his sleeves and really helps the community in so many different ways. I’m always surprised how deep her commitment is to the region."
We responded:
"Thank you, Mary, for the amazing review! Our team works hard to provide a great insurance experience in McKinleyville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Office Admin
July 20, 2022
5
out of
5
rating by Office Admin
"Heather and her staff have always gone above and beyond! I feel more like a friend than a customer. They are always helpful and very knowledgeable."
We responded:
"Hi Valerie, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Alice Rosendahl
April 19, 2022
5
out of
5
rating by Alice Rosendahl
"Heather Vina, and her office staff, are incredibly helpful, courteous, and professional. A very clean and welcoming business with a friendly tail-wagging greeter - Augie!"
We responded:
"Thank you for the wonderful review, Alice! We truly care about our customers and want to make sure they are happy in every aspect. We love working with you outside the office with the kids in the school library too!"
Hannah Mayr
April 6, 2022
5
out of
5
rating by Hannah Mayr
"I can’t recommend Heather Vina State Farm in McKinleyville enough. Erin has made the process of switching our insurance a breeze and always goes above and beyond to make sure all our needs are met. My only regret is not switching sooner!"
We responded:
"Thank you for the wonderful review, Hannah! Erin is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Wyatt Kneaper
March 17, 2022
5
out of
5
rating by Wyatt Kneaper
"The entire team at Heather Vina State Farm is incredible! Erin did what I thought was impossible after being turned away elsewhere- She created a custom policy designed PRECISELY for the unique needs of my business!! Thank you so much for everything!"
We responded:
"Wyatt, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Erin was able to do just that for your policy! We appreciate you putting your trust in our office to help protect what matters most."
Ashlie Bibaud
February 9, 2022
5
out of
5
rating by Ashlie Bibaud
"Highly recommend Heather Vinas office for all your insurance needs! Kayla (one of their employees) is knowledgeable and friendly. They make buying insurance a little less painful, and MUCH easier to understand!"
We responded:
"Ashlie, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kayla cares a lot about our customers."
Julie Blake
January 28, 2022
5
out of
5
rating by Julie Blake
"Great! Very professional and pleasant as well. It's always good whether on phone or in person."
We responded:
"Julie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Miss Maureen Harris
December 9, 2021
5
out of
5
rating by Miss Maureen Harris
"Upbeat, fun and professional office. These ladies know their business! Helpful and community minded."
We responded:
"We love seeing reviews like this, Miss Maureen! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Annalise von Borstel
September 12, 2021
5
out of
5
rating by Annalise von Borstel
"Kayla Mahoney, in Heather Vina's office, is professional, responsive and really shows she cares. She'll take the time to go through your options with you and never pressures. Insurance can be so complicated, Kayla helps you feel like you're not alone."
We responded:
"Annalise, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kayla cares a lot about our customers."
Karen Mahoney
August 29, 2021
5
out of
5
rating by Karen Mahoney
"Kayla is a very thorough agent, answering all of your questions and anticipating future needs."
We responded:
"Thank you for the wonderful review, Karen! Kayla is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Rick Laue
May 29, 2021
5
out of
5
rating by Rick Laue
"I can't say enough about how I was treated with State Farm! Very courteous and professional. Kayla Mahoney was so kind and easy to talk to. Got some great rates with good coverage and glad I chose State Farm!"
We responded:
"Thank you for the wonderful review, Rick! Kayla is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
Monica Conley
May 20, 2021
5
out of
5
rating by Monica Conley
"Ariel was able to assist me with quotes and a questions about the insurance options offered. Thank you"
We responded:
"Monica, thank you for taking the time to leave Heather Vina and our office a review! We are happy to have you as part of the State Farm family."
Sarah Gonzalez
May 14, 2021
5
out of
5
rating by Sarah Gonzalez
"Thank You ARIEL ! Previously I was dedicated to a insurance company for 10 years + before I had the delight of working with ARIEL Lunsford on securing a bundle policy of 3 vehicle's with renters insurance for less than I was paying for just two vehicles! I can not thank Ariel enough for her professionalism and guidance on finding the best policy for me and my family. I recommend calling state farm in McKinleyville and ask for Ariel if you want to SAVE $$ MONEY $$ on your insurance needs."
We responded:
"Thank you for the fantastic review, Sarah! We’re ecstatic to hear that Ariel was able to help you find the right coverage at the right price. Here at State Farm McKinleyville, nothing is more important to us than providing our customers with the right insurance coverage for the right price. Please let us know if you have any questions about your insurance policies or anything else!"
Larry Gonzales
April 22, 2021
5
out of
5
rating by Larry Gonzales
"I never understood insurance until Kayla walked me through the options that Heather Vina State Farm provide. She worked with my budget to find the lowest rate for auto, renter's, and life insurance. Bundling the insurance is the best way to get low rates. I cannot thank, Kayla, enough for her professional, caring and friendly service. I recommend all of you to get a free quote. You won't know if you can save money until you ask."
We responded:
"Thank you for the 5-star rating, Larry! We are glad to hear that Kayla was able to help you confidently make a decision on your auto, renters, and life insurance policies. Our office works hard to provide the right coverage at the right price!"
ZACH LUNSFORD
March 31, 2021
5
out of
5
rating by ZACH LUNSFORD
"Great team. professional, courteous and great rates. Can’t ask for much more."
We responded:
"Zach, we are so happy we can protect you and your family here in McKinleyville. We look forward to working with you for many years to come."
Vanessa Crosby-Fitzgerald
March 26, 2021
5
out of
5
rating by Vanessa Crosby-Fitzgerald
"Erin Brown at State Farm in McKinleyville is amazing! She has always been patient, clear and friendly. I would highly recommend Erin Brown at the State Farm office in Mckinleyville."
We responded:
"Vanessa, thank you for the five star review. We are glad you are a part of our Heather Vina State Farm family. Erin is definitely a great asset to our team. Thank you for recognizing her."
Trish Clark
March 24, 2021
5
out of
5
rating by Trish Clark
"I spoke with Ariel and Erin. They were very professional and were able to get my insurance fees decreased from my previous rates/company. Thank you for you quick and professional responses!"
We responded:
"Trish, we are glad to help. Welcome to the Heather Vina State Farm family. We look forward to working with you in the years to come."
Paul Liston
February 4, 2021
5
out of
5
rating by Paul Liston
"Friendly, knowledgeable, no-pressure service. Thank you, Heather!"
We responded:
"Paul, thank you. We love working with your beautiful family."