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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Berta Sidoti

March 31, 2023

5  out of  5 rating by Berta Sidoti
"Heather Vina and Erin Brown were amazing to work with. They were fast, friendly and efficient when it came time to open a claim."

Janine Melanson

January 14, 2023

5  out of  5 rating by Janine Melanson
"Helpful and efficient!"

Neil Grossman

December 19, 2022

5  out of  5 rating by Neil Grossman
"I cannot say enough good things about Heather Vina and her team at State Farm! I will say that they saved the day for an important friend of mine and me. She had been unceremoniously dropped from her homeowners insurance from another company and was very upset due to just investing a lot of time and money in a big remodel of her home. Heather and her team were not only able to reinsure her, and did so with great competence and professionalism, but they responded so quickly to me, who was trying to help my friend, and made it a priority to take care of her. My friend told me they were fantastic to deal with and helped to reduce a very stressful situation. They were professional, but so beautifully human and really cared."

Chantele Leatherwood

October 12, 2022

5  out of  5 rating by Chantele Leatherwood
"Kayla is great! She answered all my questions, provided lots of important information and was so pleasant to work with. Thank you Kayla!"

Steve Herr

September 23, 2022

5  out of  5 rating by Steve Herr
"She's great and so helpful!"

corey borghino

August 4, 2022

5  out of  5 rating by corey borghino
"This office has the best staff, willing and able to help with any insurance needs you may be looking for. Absolutely recommend this office."

Mary Keehn

July 27, 2022

5  out of  5 rating by Mary Keehn
"We all expect business professionals to know their area of expertise and Heather Viña of State Farm insurance is no exception. One of the big differences is she leads with community service! Not just a volunteer for a day but she rolls up his sleeves and really helps the community in so many different ways. I’m always surprised how deep her commitment is to the region."

Office Admin

July 20, 2022

5  out of  5 rating by Office Admin
"Heather and her staff have always gone above and beyond! I feel more like a friend than a customer. They are always helpful and very knowledgeable."

Alice Rosendahl

April 19, 2022

5  out of  5 rating by Alice Rosendahl
"Heather Vina, and her office staff, are incredibly helpful, courteous, and professional. A very clean and welcoming business with a friendly tail-wagging greeter - Augie!"

Hannah Mayr

April 6, 2022

5  out of  5 rating by Hannah Mayr
"I can’t recommend Heather Vina State Farm in McKinleyville enough. Erin has made the process of switching our insurance a breeze and always goes above and beyond to make sure all our needs are met. My only regret is not switching sooner!"

Wyatt Kneaper

March 17, 2022

5  out of  5 rating by Wyatt Kneaper
"The entire team at Heather Vina State Farm is incredible! Erin did what I thought was impossible after being turned away elsewhere- She created a custom policy designed PRECISELY for the unique needs of my business!! Thank you so much for everything!"

Ashlie Bibaud

February 9, 2022

5  out of  5 rating by Ashlie Bibaud
"Highly recommend Heather Vinas office for all your insurance needs! Kayla (one of their employees) is knowledgeable and friendly. They make buying insurance a little less painful, and MUCH easier to understand!"

Julie Blake

January 28, 2022

5  out of  5 rating by Julie Blake
"Great! Very professional and pleasant as well. It's always good whether on phone or in person."

Miss Maureen Harris

December 9, 2021

5  out of  5 rating by Miss Maureen Harris
"Upbeat, fun and professional office. These ladies know their business! Helpful and community minded."

Annalise von Borstel

September 12, 2021

5  out of  5 rating by Annalise von Borstel
"Kayla Mahoney, in Heather Vina's office, is professional, responsive and really shows she cares. She'll take the time to go through your options with you and never pressures. Insurance can be so complicated, Kayla helps you feel like you're not alone."

Karen Mahoney

August 29, 2021

5  out of  5 rating by Karen Mahoney
"Kayla is a very thorough agent, answering all of your questions and anticipating future needs."

Rick Laue

May 29, 2021

5  out of  5 rating by Rick Laue
"I can't say enough about how I was treated with State Farm! Very courteous and professional. Kayla Mahoney was so kind and easy to talk to. Got some great rates with good coverage and glad I chose State Farm!"

Monica Conley

May 20, 2021

5  out of  5 rating by Monica Conley
"Ariel was able to assist me with quotes and a questions about the insurance options offered. Thank you"

Sarah Gonzalez

May 14, 2021

5  out of  5 rating by Sarah Gonzalez
"Thank You ARIEL ! Previously I was dedicated to a insurance company for 10 years + before I had the delight of working with ARIEL Lunsford on securing a bundle policy of 3 vehicle's with renters insurance for less than I was paying for just two vehicles! I can not thank Ariel enough for her professionalism and guidance on finding the best policy for me and my family. I recommend calling state farm in McKinleyville and ask for Ariel if you want to SAVE $$ MONEY $$ on your insurance needs."

Larry Gonzales

April 22, 2021

5  out of  5 rating by Larry Gonzales
"I never understood insurance until Kayla walked me through the options that Heather Vina State Farm provide. She worked with my budget to find the lowest rate for auto, renter's, and life insurance. Bundling the insurance is the best way to get low rates. I cannot thank, Kayla, enough for her professional, caring and friendly service. I recommend all of you to get a free quote. You won't know if you can save money until you ask."


March 31, 2021

5  out of  5 rating by ZACH LUNSFORD
"Great team. professional, courteous and great rates. Can’t ask for much more."

Vanessa Crosby-Fitzgerald

March 26, 2021

5  out of  5 rating by Vanessa Crosby-Fitzgerald
"Erin Brown at State Farm in McKinleyville is amazing! She has always been patient, clear and friendly. I would highly recommend Erin Brown at the State Farm office in Mckinleyville."

Trish Clark

March 24, 2021

5  out of  5 rating by Trish Clark
"I spoke with Ariel and Erin. They were very professional and were able to get my insurance fees decreased from my previous rates/company. Thank you for you quick and professional responses!"

Paul Liston

February 4, 2021

5  out of  5 rating by Paul Liston
"Friendly, knowledgeable, no-pressure service. Thank you, Heather!"

Laurel Chism

January 8, 2021

5  out of  5 rating by Laurel Chism
"I was quaranteened and waiting for covid19 test results sick with the flu but needed to drop box our insurance payments so I emailed Heather on a Sunday on how to do this safely. Within a hour they emailed me back and we figured out a safe way to do this. My husband and I just wanted to thank Heather and Kayla and Erin for everything they do especially during the covid19 pandemic. They all are so kind and helpful! We have all insurances home auto earthquake for 5 years."